Here Are the Answers to Our Most Frequently Asked Questions

Do you consider hiring a professional ponds contractor for pond maintenance or leak repair? If so, DS Aquatics understands you may have important questions about our services. We’ve compiled a helpful FAQ page to address common concerns and provide valuable information about our company. Let’s get started!

Q: Why is the water in my pond green?

A: The most frequent causes of green water include a lot of light, a lot of nutrients, and sometimes a thick layer of silt on the pond’s bottom. The light and the plentiful nutrients are used by phytoplankton, the algae suspended in the water, to turn the pond water green. An ultraviolet clarifier is the most straightforward fix.

Q: When should I clean my pond?

A: It’s crucial first to recognize when to clean your pond. There’s a significant probability that your pond has an overgrowth of algae or aquatic plants if the water is green or brown. The color of the water will change when animal excrement, leaves, and other plant items start to disintegrate; then, you should clean your pond.

Q: Do I need to drain the pond?

A: Most of the time, you can clean your pond without completely draining the water. If you use routine pond cleaning services, you should only need to drain the pond partially. However, draining the pond is the best option if you have never cleaned your pond before and the water is incredibly murky or swamp-like.

Q: What safety precautions do you follow while working on pond-related projects?

A: Safety is our priority when conducting pond liner repair or maintenance. We abide by all local regulations related to workplace safety, including utilizing protective gear such as gloves and harnesses where necessary.

Q: How do you ensure customer satisfaction with your services?

A: We are committed to providing top-notch service at every stage of our work – from clear communication during project estimation through timely delivery of promised benefits to our aftercare support. We take immense pride in offering competitively priced solutions that adhere strictly to the quality standards for optimal client satisfaction.

Q: Are you insured?

A: Yes, our company DS Aquatics has insurance. We have the necessary certifications and operating licenses! You may be poised that working with us is a wise decision.

Q: Can you identify and rectify pond leak repair issues quickly?

A: Absolutely! Our skilled technicians in Santa Fe, NM have vast knowledge in identifying potential causes of leaks, such as breaks in the liner, seeping soil layers, or aging components like plumbing connections or gaskets. Once the issue is identified, we will recommend an appropriate action to effectively carry out pond leak repair work without causing further damage.

Q: What services do you offer as a pond contractor?

A: As one of the dedicated pond maintenance companies, we offer comprehensive services to maintain and enhance the beauty of your water features. Our key offerings include pond and construction, fountain, pool maintenance, water feature repair, landscaping service, and installation.

How useful are the FAQs on our website? Call us at (505) 204-7955 in Santa Fe, NM if you want to learn more about our contractors. Please allow us to help you.

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